Terms & Conditions

1. Acceptance of these terms

By accessing or using syntrixsystems.com (the “Site”), you agree to be bound by these Terms and by our Privacy Policy and Cookie Policy. If you do not agree, please do not use the Site.

If you use the Site on behalf of an organisation, you confirm that you have authority to bind that organisation to these Terms.

2. The Site and our services

The Site provides information about Syntrix Systems and our services. Nothing on the Site is an offer capable of acceptance. Any engagement for services is governed by a separate written agreement, statement of work or proposal signed by both parties. If there is a conflict between these Terms and such an agreement, the agreement prevails for the services it covers.

3. Acceptable use

You agree not to:

• Use the Site in violation of any applicable law or regulation.
• Attempt to gain unauthorised access to the Site, our systems or other users' data.
• Introduce malware, or interfere with or disrupt the Site or its infrastructure.
• Scrape, crawl or harvest the Site by automated means beyond what our robots.txt permits, or overload it.
• Probe, scan or test the vulnerability of the Site without our prior written permission.
• Impersonate any person or misrepresent your affiliation with any person or organisation.
• Submit false, misleading or unlawful content through our forms.

4. Intellectual property

The Site and its content, including text, graphics, logos, illustrations, videos, software and the selection and arrangement of them, are owned by or licensed to Syntrix Systems and are protected by intellectual property laws. “Syntrix Systems” and related logos are our trademarks. Third-party names and logos shown on the Site belong to their respective owners, and their appearance does not imply endorsement or partnership unless we say so expressly.

We grant you a limited, non-exclusive, non-transferable, revocable licence to view the Site and to print or download pages for your own internal, non-commercial use. You may not copy, modify, distribute, sell or create derivative works from Site content without our prior written consent.

5. Enquiries and submissions

Information you send us through the Site is handled as described in our Privacy Policy. Please do not include confidential or proprietary information in a contact form or email unless a non-disclosure agreement is in place. If you send us ideas or feedback about the Site or our services, you grant us a non-exclusive, perpetual, royalty-free licence to use them without obligation to you.

6. Third-party links and content

The Site may link to or embed third-party websites and services, such as maps. We do not control and are not responsible for their content, availability or practices. Your use of them is at your own risk and subject to their terms.

7. Information only

Content on the Site, including case studies, portfolio entries, metrics and industry pages, is provided for general information. Outcomes described are illustrative and depend on each client's circumstances; they are not guarantees of future results. Nothing on the Site is legal, financial, tax or other professional advice.

8. Disclaimers

The Site is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement and that the Site will be uninterrupted, secure or error-free. We do not warrant that content is accurate, complete or current.

9. Limitation of liability

To the fullest extent permitted by law, Syntrix Systems and its directors, employees and affiliates will not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, data or goodwill, arising out of or related to your use of, or inability to use, the Site.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or for death or personal injury caused by negligence.

10. Indemnification

You agree to indemnify and hold harmless Syntrix Systems from claims, liabilities, damages and expenses, including reasonable legal fees, arising from your breach of these Terms or your misuse of the Site.

11. Suspension and termination

We may suspend or restrict your access to the Site at any time, without notice, if we reasonably believe you have breached these Terms or are putting the Site or others at risk. Sections that by their nature should survive, including intellectual property, disclaimers, limitation of liability and indemnification, will survive.

12. Governing law and disputes

These Terms are governed by the laws of the jurisdiction in which the Syntrix Systems entity you contract with is established, without regard to conflict-of-law rules, unless a separate written agreement between us specifies otherwise. The courts of that jurisdiction have exclusive jurisdiction over disputes arising from these Terms, subject to any mandatory consumer rights you have under the law of your country of residence.

13. Changes to these terms

We may revise these Terms from time to time. The updated version applies from the “Last updated” date shown above. Your continued use of the Site after that date means you accept the revised Terms.

14. Contact us

Questions about these Terms can be sent to info@syntrixsys.com.